Develop Leaders Look after your mission Look after your people
Practical learning that changes performance!
Develop Leaders Look after your mission Look after your people
Practical learning that changes performance!
Solve Real Problems With Real Skills
Training is never the objective. Training is a counter-measure for a performance problem. We start by understanding your situation. Then we can help you solve your performance problem. Often that includes training. We get results you can measure.
Why Us?
Our instructors have run plants, warehouses, and offices. We've been where you are. We have improved performance. We've taught over 900 front line leaders. They tell us that it's the most important, most useful training they've ever had.
The Objective is Better Performance
Front line leaders have two responsibilities:
- achieve the mission of the organization, and
- look after their people.
They need skills to do both.
There are five core skills they need:
- instructing
- setting priorities
- addressing performance issues
- improving work methods
- listening
If they have those five skills, they can get amazing results.
Fortunately, people learn best when they're trying to make things better. So we do training when it's needed to help solve business problems, not to tick a box. We use your specific challenges as the learning context. It helps people learn fast, make things better, and have fun.
Good training delivers great performance
Here are some examples of what learners have done:
- reduce client wait time over 50% in 4 months
- reduce plant rework 85% in 5 months
- increase quality index from 55% to 85% in 6 months
- increase plant capacity 100% in 8 months